Activation and Deactivation of pdfaPilot

Main application window

To use any callas product on a computer, you need to activate it first. This is true if you have bought a license key but also if you want to run the trial software. This article explains how the normal activation procedure for pdfaPilot Desktop and DeviceLink Add-on Desktop works and which steps you have to go through.

Launch the application. You will see the main window with a blue bar at the top.

Activation with the Acrobat Plugin

Alternatively go to this sub menu

1. Activate the full version

If you have bought a license for callas pdfaPilot Desktop, click on the "Activate full version" button; you will need a valid license key. You'll need to fill out the window in step 2. If you simply want to try the product, click on "Activate trial version". You'll need to fill out the window in step 3.

The activation window appears. Here you have to fill out your name, company, email address and a valid license key. The email address is important because it will allow you to receive the activation file. 

When you have filled out your details, click the "Next" button. You then see the following dialog window.

No internet available

You can check what information is sent to callas by clicking the “Details” button. You can also use the “Details” button to get the activation information and manually send it to the callas activation server. The information displayed contains instructions on what you need to do in that case.

Only the complete text block with beginning "@@" is needed but its also possible to send the full text from the dialog.

2. Request a trial version

The activation server will send you a reply to your e-mail address

After submitting your details, it will typically take only a few minutes to receive an email from callas software. 

If no response is received or in the event of an error, please contact [email protected] to determine the exact cause.

Please note:
The Activation.pdf (or the content of the e-mail) can only be used for activation for 48 hours.
After this timeframe, a new Activation.pdf has to be requested from the activation server.

3. Insert activation PDF

The email will have an Activation.pdf attached. Simply drag-and-drop this attachment on top of the activation window and you'll be all set (dragging-and-dropping is usually safer than trying to copy and paste).

successful activated

After this procedure, your callas pdfaPilot Desktop license will be activated.



As the activation (and the resulting license file) is bound to the hardware, it is necessary to deactivate a license on one machine before an activation takes place on a new machine. 

  1. Launch the application.
  2. Go to "Help > About callas pdfaPilot".
  3. Click "Deactivate".
  4. Choose the product "callas pdfaPilot (Desktop)".
  5. Fill out your email address.
  6. Click "Next".
  7. Click "Yes".

After the procedure, your callas pdfaPilot Desktop license will be deactivated.

NOTE: The deactivation procedure is the same for DeviceLink Add-on Desktop (in step 3 you have to select the product "callas DeviceLink Add-on (Desktop)").

Problem with product activation on Windows?

- Open Windows Explorer and type "%appdata%" in the navigation area.

- Copy the "License.txt" file you received from callas into the folder for pdfaPilot.

- Restart pdfaPilot