Activation and Deactivation of pdfaPilot

Main application window

To use any callas product on a computer, you need to activate it first. This is true if you have bought a license key but also if you want to run the trial software. This article explains how the normal activation procedure for pdfaPilot Desktop and DeviceLink Add-on Desktop works and which steps you have to go through. 

Launch the application. You will see the main window with a blue bar at the top with the following options:


  1. Activate License (if you have purchased a license key)
  2. Request a trial (2-week trial license)
  3. Enter Activation PDF
  4. Use License Server
  5. Free tools
Activation with the Acrobat Plugin

Alternatively go to this sub menu

1. Activate the full version

If you have bought a license for callas pdfaPilot Desktop, click on the "Activate License" button. To active the full version you will need a valid license key that can be found on your License.pdf.  You'll need to fill out the window in step 2.

After clicking "Activate License" the Activation Window appears. Here you have to fill out your Name, Company, Email address and a valid License key. It is important to enter a valid email because the Activation PDF will be sent to that email address. You can enter the License Key by dragging and dropping your License PDF onto the lighter gray area. 

Afterwards click the "Next" button. This will sent your activation request to the activation server. Please continue now with step 3.

2. Request a trial version

If you simply want to try the product, click on "Request a trial". The Activation Window appears. Here you have to fill out your Name, Company and Email address. You can select which version of the software you want to activate a trial for. It is important to enter a valid email because the Activation PDF for your trial will be sent to that email address.

Afterwards click the "Next" button. This will sent your activation request to the activation server. Please continue now with step 3.

3. Activate pdfaPilot

After submitting your details (and clicked on the "Next" button), it will typically take only a few seconds to receive an email from the callas activation server containing an attachment called "Activation.pdf". 

If no response is received or in the event of an error, please contact [email protected] to determine the exact cause.

NOTE:  The Activation.pdf is only valid for 48 hours after being requested. After this timeframe, a new Activation.pdf has to be requested from the activation server.

You can either drag and drop the Activation.pdf file onto the lighter gray area or copy and paste the information from the email into the field below. It is generally safer to drag and drop the file than to copy and paste the information.  Dragging and dropping the file will automatically fill in the information in the field.

Click "Next" and your callas pdfaPilot will be activated. You can click "Close" and start using the software.

successful activated

Activate pdfaPilot without internet connection

You can also install and activate callas software on a system that doesn't have an Internet connection. In order to make this work, you can do an offline activation. Follow to normal activation procedure until the point where you have entered your details:

  1. Click on the "Details" button to get the activation information. 
  2. Click on the "Send via E-Mail" button to reveal the full email text that needs to be sent to the activation server. 
  3. Copy and paste this text into a text document and take it to a system where you have email access. Create a new email with the subject, content and "To" address as described.
  4. Once you receive the response email with the attached “Activation.pdf”, take this file back to the system without Internet access and use it to go through the rest of the procedure.

 

Deactivation

As the activation (and the resulting license file) is bound to the hardware, it is necessary to deactivate a license on one machine before an activation takes place on a new machine. 

  1. Launch the application.
  2. Go to "Help > About callas pdfaPilot".
  3. Click "Deactivate".
  4. Choose the product "callas pdfaPilot (Desktop)".
  5. Fill out your email address.
  6. Click "Next".
  7. Click "Yes".

After the procedure, your callas pdfaPilot Desktop license will be deactivated.

NOTE: The deactivation procedure is the same for DeviceLink Add-on Desktop (in step 3 you have to select the product "callas DeviceLink Add-on (Desktop)").

Problem with product activation on Windows?

- Open Windows Explorer and type "%appdata%" in the navigation area.

- Copy the "License.txt" file you received from callas into the folder for pdfaPilot.

- Restart pdfaPilot

4. Use License Server

More information on how to activate the License Server can be found here.

5. Free tools

pdfaPilot also includes free tools that can be used without activation. The tools allow detailed insight into PDF files, for example into the internal structure, fonts, metadata, existing DPart or tagging structures or the reading of barcodes and QR codes. pdfaPilot also contains free tools that can be used without activation. The tools allow detailed insight into PDF files, e.g. the internal structure, fonts, metadata, existing DPart or tagging structures or the reading of barcodes and QR codes.