How to create a detailed log when executing Process Plans (or Profiles, Checks or Fixups)
Especially when creating a Process Plan, it can become necessary to inspect intermediate results (such as PDF files in their state in the middle of a Process Plan's processing steps and preferably some details about each step in the form of a log file or similar). This can help to understand and to optimize the configuration of the steps in a Process Plan and their inner workings as a whole.
Note: This logging feature is not only available for Process Plans, but also for Profiles, Checks, and Fixups.
To activate logging, just click within one of the three sections of the Profile window on the flyout menu button in the upper right corner (1).
Select the entry "Log Profile Execution" (1).
This option activates the logging of the execution of any Process Plans, Profiles, Checks and Fixups.
A check mark ("✓") in front of the menu item indicates that logging is active.
In order to deactivate logging, simply execute the menu item again (1). The check mark ("✓") will then disappear from the menu item (2).
Execute a Process Plan (or Profile, Check or Fixup)
Execute a Process Plan (or a Profile, Check, or Fixup).
Explore folder with logging information
After processing the PDF, a window will open in Finder (on Mac OS X) or in the Explorer (on Windows), revealing a folder (having a time stamp as folder name) with all the logging data and associated files inside it.
Structure of the files subfolders in the logging folder
This folder will contain the following items:
- The first subfolder ([0-0]) contains the original PDF file and a "kfpx" file with the entire Process Plan (or Profile, Check or Fixup) that was just executed.
- Subfolders with intermediate results (if applicable) for each step in a Process Plan (Profiles, Checks and Fixups only will have one such subfolder) and the corresponding "kfpx" file
- The subfolder's name will consist of the sequence number and the step number in square brackets
- The subfolder will also contain the Profile, Check or Fixup associated with the respective Process Plan step as a "kfpx" file
- The "Additional logging" subfolder contains three JSON logging files that are created during each successfully completed invocation. See the next article for more information.
- Logging information in a file named "process.log".
Additional logging information using Test Mode
It is also possible to enable logging in Test Mode. In addition to the "regular" logging information (explained in the section above), you have two optional checkboxes to generate logging information for Sifter and/or Ink Coverage checks.
This means that if you are using the Log Profile Execution in Test Mode, you can create additional images that further demonstrate the internal processing by checking Sifter Diagnostics and/or Ink Coverage (if you are using either of these). The images are stored in a subfolder of the corresponding check named "Ink Coverage" or "Sifter" (subfolders shown below as examples).
Sending the logging information for support cases
When requesting support from the callas support team, you might get asked to send the complete logging package.
This will help us to determine how processing was executed on your computer, and why something may not be working as expected. For easy and safe transfer please compress the entire folder into a ZIP archive by clicking the right mouse button after selecting the respective folder:
- Mac OS X: "Compress..."
- Windows: "Send to..." - "ZIP compressed folder"